Refund policy
Return and Replacement Policy
If a product defect is found due to our oversight – either during quality inspection or as a result of damage incurred during container loading – we take full financial responsibility. In such cases, we offer two solutions to our customers:
- We will send a replacement of the same product at no additional cost.
- Alternatively, we will provide a full refund, reimbursing 100% of the item's cost.
Our priority is to ensure your complete satisfaction and resolve any issues as swiftly and fairly as possible.