Terms of service

Responsibility

Our company is committed to ensuring a high level of responsibility at every stage of your order and takes full accountability for the services we provide. However, we are not liable for errors or issues caused by third parties beyond our control.

We take full financial responsibility for:

• Discrepancies between the delivered items and your order
• External defects or breakages
• Damage during container loading
• Shortage of goods
• Delays caused by our actions

However, please note that we are not responsible for:

• The performance of customs agents in your country
• Delays or fines incurred due to your broker's actions
• Damage occurring during unloading at the final destination

We strive to ensure a smooth and efficient process, but certain external factors are outside our control.